Mode 1. touch the Complaint Officer
If you have lost access to your email or phone registered on Facebook and now you are trying to recover your Facebook account, the most reliable way to recover the locked account is to contact the Grievance Officer. To do this, read the methods given below:-
There are two ways to contact the Grievance Officer, the first of which is by filling an online form. In this, the user has to choose some options, in which questions like the reason for account locking, purpose of recovery etc. are asked. Electronic signature is also taken in this form.
The second way is to contact the Grievance Officer directly through email or post. However, Facebook says that users should use it only to know about the grievance mechanism or the recovery process. You can get email or postal address information from this link.
Mode 2. Self cure
For this, you must have access to the device that you have used to log in to Facebook before and you are currently logged in to it as well. This could be your own phone or computer or it could be an old phone or a family member’s laptop or phone.
- To recover, type fb.com/login/determine in any of your browsers.
- Enter an email address or mobile phone number. This can be the one you normally use to log in, or someone else you think may be registered to the account.
- If that doesn’t work, enter your account name or username. If you don’t know your username, you can ask a Facebook friend to visit your profile and share your username in the URL.
- Now that you have got your account, the first thing you should do is check ‘Not have got admission to those?’ Click on. If you do not see this option, then you will have to follow Mode 1 mentioned above.
- If you see the mentioned option, you will have to click on it and fill all the information asked and give a new contact detail. Keep in mind that the contact information given should be one that has never been used for a Facebook account before.
- Now answer all the questions that will confirm that the account is yours.
- Once you successfully pass all the security checks, you need to follow the instructions to reset the password.
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